CircleHD Support

General 22

• How do I Login into CircleHD?
• How do I reset my Password?
• I don’t have access to CircleHD Portal, whom should I reach out to?
• What is the “Latest” link in the left navigation?
• What is “My Content” link in left navigation?

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Getting Started 1

• What is CircleHD?

Video 25

• How do I edit Video Metadata within a Channel?
• What is “Explore” link in the top Navigation?
• How do I Upload a new Video?
• How do I Edit an existing Video?
• How do I secure a Video?

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Channel 15

• What is a Channel in CircleHD?
• How do I create a new Channel?
• How do I Edit an existing Channel?
• How do I delete an existing Channel?
• Who can create Channel?

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Playlist 12

• What are Playlists?
• How do I view all Playlists?
• What is the difference between a Channel and a Playlist?
• What is a Public Playlist?
• How do I create a new Playlist?

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Favorites 3

• What is “Favorites” link in left Navigation?
• How do I add Videos to Favorites?
• How do I view my Favorites?

User Administration 2

• How do I add / invite a new user?
• OneLogin SSO Setup

CircleHD Screen Recording Studio 6

• What is CircleHD Recording Studio?
• How do I Setup CircleHD Recording Studio?
• How do I capture screen recording with or without voice over?
• How do I record Video using Desktop Camera?
• How do I upload recordings created using CircleHD recording studio?

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User Profile 4

• How do I edit my Account or Profile information?
• How do I view My Profile information?
• How do I change my password?
• What is Multifactor Authentication and how do I enable MFA?

Portal Settings and Configuration 11

• How do I view and edit Portal Settings?
• How do I integrate CircleHD Portal with Slack?
• How do I integrate CircleHD Portal with Salesforce?
• What are the different security settings provided in CircleHD Portal?
• What is Self Service Signup and how do I enable this feature?

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Portal Reports 1

• How do I view usage and Statistics for Portal?